3DEXPERIENCE Tutorials

3DEXPERIENCE Platform
Customer Tutorials

Make the most out of your technology investment. Unleash the full power of the platform using these friendly video tutorials – designed to help make your journey smoother and more enjoyable.

Onboarding

How to access 3DSupport App

Discovery Tour

Non technical Service Requests - NTSR

Homepage and My requests Non technical SRs

How to create a Non Technical Service Request

Non Technical Service Request Details

How to clarify a Non Technical SR

How to validate a Non Technical SR

How to convert Non Technical SR into Technical SR

Technical SR Management

How to create a Service Request

How to clarify a Service Request (SR)

Service Request Details

How to customize your view

How to search information in the 3DSupport App

How to provide a Feedback on a Service Request

How to validate a Service Request

Sustaining support

My requests page improvements

Security Attachement

Contact management

How to create a contact

How to grant a role to a contact

How to disactivate a contact

How to request a license

Getting Help

How to access 3DSupport App

Supporting Documents/Guides

Need additional support?

As a valued CAD Microsolutions customer, you have round-the-clock access to our team of experts. Our support team is dedicated to helping you maximize your investment. Whether you have a question, encounter an issue, or need guidance, we’re here for you. Visit our support page for full details, or reach out to your account manager to learn more.

3DEXPERIENCE PlatformCustomer Tutorials