SOLIDWORKS SUBSCRIPTION SERVICES

Optimize and Maximize Your Investment

SolidWorks Subscription Services

The Subscription Service Program allows you to access all major SolidWorks version upgrades and service packs, live and ongoing technical support, and comprehensive online resources. There are exceptional benefits of using SolidWorks Subscription Services.

Video: First Look SolidWorks Subscription Services

Capabilities

Listed below, are some of the powerful features that SOLIDWORKS Subscription Services Professional users benefit from. With the addition of standard part libraries, utilities that will search for design errors, fasteners and tools that will automatically estimate your manufacturing costs, the capabilities are endless. If you would like to know more or have any questions, please use the box below.

Full Access to All SolidWorks Versions

SolidWorks provides the tools that allow your design team to Design Without Limits. The SolidWorks Subscription Service Program enables you to focus on what matters most—designing better products. Subscription Services keeps your software updated, so your products spends less time in the design process and get to the market sooner.

As a Subscription Service Customer, you receive full access to all SolidWorks version upgrades, comprehensive technical support from CAD MicroSolutions and added benefits such as complimentary upgrade training, CSWP credits, additional training discounts, as well as the ability to request software enhancements that influence the software design.

You also gain access to the SolidWorks Customer Portal—a web-based hub for SolidWorks resources.

New Software Releases and Software Upgrades

Receive new versions of SolidWorks software to further improve your performance and productivity, leverage innovative tools and leading-edge techniques to create designs faster and more accurately. Download service pack upgrades of the most current version of SolidWorks software, with enhancements that address important issues reported by customers.

Comprehensive Technical Support

As a Subscription Service Customer you have full access to our highly experienced SolidWorks Certified Applications Specialist:

Live Support
  • Telephone Assistance – for issues which require immediate resolution call us toll free at 1-888-401-5885, from Monday – Friday 9am EST to 5pm EST
  • Online Ticketing System – submit support queries directly using Kayako and one of our application specialist will contact you.
Ongoing Support
  • Improve your designs with productivity tips and tricks, coaching, best practices.

SolidWorks Customer Portal

Gain full access to an expansive web-based repository containing libraries, knowledgebase, FAQs and a vast user community. My Support – Experience a diverse set of tools designed to maximize your productivity, including:

  • Service Requests (SRs) – Submit incident reports to technical support for prompt resolution. View status updates using assigned SR tracking numbers.
  • Software Performance Reports (SPRs) – Submit incident reports of confirmed software issues to our development team. View status updates using assigned SPR tracking numbers and monitor issue resolution in documented service packs.
  • Knowledge base – Find answers to all your questions quickly and conveniently.
  • Access a powerful search engine to search an extensive library of technical documentation, such as Solutions, Help Topics, Tech Tips, and Best Practices.
  • Enhancement requests – Influence the development of future SolidWorks products by providing input on your specific functionality requirements. Based on these enhancement requests, new functionality and enhancements are introduced with each new software release.
Technical Content – Access all our archives, from webcasts and Tech Tips to administrative guides and technical presentations. Discussion Forums – Connect with other members of the SolidWorks Community. Participate in a broad range of discussion topics on virtually all facets of SolidWorks software and design development applications.

CSWA/CSWP Exam

The CSWP (Certified SolidWorks Professional) and CSWA (Certified SolidWorks Associate) exams measure user proficiency— enabling managers to highlight areas that could require additional training. If you’re a current subscription customer, you will be allowed to take a CSWA or CSWP certification as well as one of the specialty exams for free!

Case Studies


Design {IT} Mill
Engineering and Fabricating Complex Architectural Forms With SOLIDWORKS Solutions.

Consultec Ltd.
Bringing Integrated Plant Design To Minerals Processing Projects With SOLIDWORKS.

TMT Observatory
Managing Creation of the World’s Largest Telescope With SOLIDWORKS Enterprise PDM.